Legal matters / data protection

Access to Düring AG’s or its brand’s websites and use of this website are subject to the current version of the following terms and conditions.

Düring AG (or durgol brand) websites contain logos, text, images, audio, animations and videos that are the property of Düring AG or its affiliated companies, and are protected by copyright or other proprietary rights. Commercial use of the content on this website in any form, whether reproduction, distribution and modification, is prohibited without express written consent.

The brands and logos of Düring AG – in particular, durgol®, swiss espresso®, vapura® and stickpack® – are protected by trademark law in many countries. Third-party use of any brands and logos without written consent is prohibited.

The websites of Düring AG (and the durgol brand) have been created with the utmost care. Nevertheless, there is no guarantee of the completeness and topicality of data and information. The user assumes sole risk for use of the content and information made available on the websites. Düring AG assumes no liability whatsoever and is not responsible for potential damages arising from direct or indirect use of the data and information provided. Düring AG reserves the right to disclose, review and delete without notice any content it deems as impermissible that has been created by users in communication forums, such as discussions, chats, information, messages, etc. It does not, however, assume any responsibility for the content of these communications forums. The portal contains links to third-party websites. These sites are not operated or monitored by Düring AG. Düring AG rejects all responsibility whatsoever for the content of linked websites and these website operators’ compliance with legal data protection regulations.

Düring AG does not collect any personal data, such as your name, address, phone number or email address unless you have provided this information voluntarily. Should you provide us with personal information, we save and use it for marketing purposes only with your express agreement.

By submitting a customer review, the person transfers all rights to the use and publication of their text and/or images, completely and unconditionally, to Düring AG, without reservation of third-party rights. We cannot guarantee that your customer review will be published.

Our newsletter is sent via Campaign Monitor, a newsletter distribution platform operated by the Australian provider Campaign Monitor, Level 38, 201 Elizabeth Street, Sydney NSW 2000, Australia ( Details of our newsletter recipients are saved on the Campaign Monitor server. Campaign Monitor uses this information to send and evaluate the newsletter on our behalf. Furthermore, Campaign Monitor can, according to its own statement, use this data to optimize or improve its own services, for example to technically optimize the distribution and display of the newsletter, or for business purposes, to determine in which countries the recipients are located. However, Campaign Monitor does not use the details of our newsletter recipients to contact them directly and does not pass this information on to third parties.

Düring AG undertakes to avoid collection of personal information from persons under 14 years of age. This includes their names, addresses, phone numbers and email addresses, for example. If a child has provided us with personal information, we ask that their parents or guardians inform us so that the information can be deleted from our database. The relevant contact address is found at the end if this section.

When you access a Düring AG (or durgol brand) website or advertisement, information is saved on your computer in the form of a “cookie” or similar file that allows us to customize websites or advertising in a way that is tailored to your interests and preferences. However, you can reject these cookies or configure your browser to show a warning before cookies are saved. Please refer to your browser’s user guide or help screens to find out more about these features.

Düring AG (or the durgol brand) websites may use web analytics services (e.g. Google Analytics) that enable us to analyze users’ behavior. You can configure your browser to block the analysis of your data tracks. Please refer to your browser’s user guide or help screens to find out more about these features.

Click here to disable Google Analytics

If you have provided us with personal information via one of our websites or an interactive advertisement and would like this information to be deleted from our database, please write to the following email address

When you access our website, the browser you use on your end device will automatically send information to our servers. This information will be temporarily stored in a “log file”. The following information will be collected without any action on your part and stored until it is automatically deleted:

  • IP address of the requesting computer
  • Date and time of access
  • Name and URL of the file retrieved
  • Website from which the site was accessed (referrer URL)
  • Other information transferred by your browser (such as the browser’s manufacturer and version, your computer’s operating system, the name of your access provider, language settings, etc.). 

This website uses the maps service Google Maps, provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). In order for the Google map material we use to be integrated and displayed by your web browser, when you access our contact page, your browser needs to connect to a Google server, which may be located in the USA. In doing so, Google receives the information that your device’s IP address has accessed our website’s contact page. You can find more information in the Google Maps Terms of Service.

We embed YouTube videos in our website. YouTube is a video portal provided by YouTube LLC., 901 Cherry Ave., 94066 San Bruno, CA, USA, hereinafter simply referred to as “YouTube.” We use YouTube in connection with the “enhanced privacy mode” function to show you videos.

Using Adform

Our website uses Adform marketing technologies. These collect and store data for marketing, market research and optimization purposes. The legal foundation for the processing of data is Art. 6 para. 1f of the GDPR.

We use conversion tracking. This means that a conversion tracking cookie is saved whenever a user comes into contact with an ad displayed by Adform.

We also use retargeting technology. This means that visitors who have previously shown interest in our website and products will be shown targeted advertising on our partners’ websites. The advertising material displayed using retargeting is based on the analysis of previous user behavior using cookies. These cookies are temporary cookies that become invalid after 60 days.

Third-party providers store data under pseudonyms to create user profiles. Tracking scripts or cookies are used to collect data for this purpose. The data gained from these technologies will not be used to personally identify website visitors or be combined with personal information about the individual behind the pseudonym without the data subject’s separately given consent.

You have the right to object to the creation of a user profile. If you do not wish to take part in this process, you can object to the future collection and storage of your data by activating an opt-out cookie at any time. You can find more information here:

Alternatively, you can adjust your browser settings to block the use of cookies. If you delete the cookies in your browser, any opt-out cookies will also be deleted, and will need to be activated again.

Further information about the third-party service provider: Adform ApS, Wildersgade 10B, 1408 Copenhagen, Denmark

Further information about data protection at Adform: